Returns & Exchanges

At Femmenina, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused products to ensure your skin stays happy.

Return Process

• 1.
  Initiate Your Request

  Log into your Femmenina account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.